Job Title: Head of Debt Resolution – KSA
Location: Riyadh, Saudi Arabia
Company: ClearGrid
Employment Type: Full-Time

About ClearGrid

ClearGrid is a digital debt resolution platform leveraging AI and advanced analytics to help financial institutions recover problem debt effectively. We partner with banks and fintechs to streamline collections, optimize recoveries, and offer customized borrower solutions. As we expand into Saudi Arabia, we seek a Head of Debt Resolution to lead our operations and drive growth in the market.

Role Overview

We are looking for a dynamic and experienced Head of Debt Resolution to establish and lead ClearGrid’s debt recovery and resolution strategy in KSA. The ideal candidate will have deep expertise in collections, debt restructuring, and negotiations within the Saudi banking and fintech landscape. They will be responsible for managing a high-performance team, ensuring compliance with SAMA regulations, and driving revenue growth through innovative recovery strategies.

Key Responsibilities

• Strategy & Execution: Develop and execute ClearGrid’s debt resolution strategy for KSA, ensuring alignment with business goals and regulatory requirements.
• Regulatory Compliance: Ensure all debt resolution activities comply with SAMA and local financial regulations, implementing best practices for responsible collections.
• Operational Leadership: Build and manage a high-performing team, including case managers, negotiators, and analysts, to maximize recovery rates.
• Stakeholder Management: Collaborate with banks, fintechs, legal teams, and regulators to create effective partnerships and drive sustainable recovery solutions.
• Technology & AI Integration: Leverage ClearGrid’s AI-driven platform to enhance debt resolution efficiency and optimize borrower engagement.
• Performance Monitoring: Track key performance metrics, optimize collection strategies, and continuously improve recovery processes.
• Customer-Centric Solutions: Implement borrower engagement strategies that focus on ethical and customer-friendly debt resolution approaches.

Requirements

• Experience: 7+ years in debt collection, restructuring, or recovery, preferably in banking, fintech, or collections agencies in KSA.
• Market Knowledge: Deep understanding of the Saudi financial ecosystem, including SAMA regulations, local banking practices, and debt recovery laws.
• Leadership: Strong leadership skills with experience in managing and scaling teams.
• Negotiation Skills: Proven track record in high-value debt negotiations and restructuring strategies.
• Tech-Savvy: Experience in leveraging AI, analytics, or digital tools in collections or financial services.
• Language: Fluent in Arabic and English.
• Education: Bachelor's degree in Finance, Business, Economics, or a related field (MBA preferred).

Why Join ClearGrid?

• Lead the debt resolution function in a fast-growing fintech startup.
• Work on cutting-edge AI-driven debt recovery solutions.
• Build and scale ClearGrid’s operations in KSA with high ownership and autonomy.
• Competitive compensation and performance-based incentives.